Privacy Policy
Effective Date: January 1, 2025
Ouachita Design Company values your privacy. This Privacy Policy explains how information may be collected, used, and protected when you visit this website, place an order, submit a contact form, or interact with this shop.
By using this website, you agree to the terms of this Privacy Policy.
Information We Collect
When you visit this website, place an order, or contact Ouachita Design Company, we may collect certain information needed to process your order, respond to your questions, and provide customer support.
This information may include your name, email address, shipping address, billing information, order details, product selections, messages submitted through the contact form, and any other information you choose to provide.
Payment information may be processed through third-party payment processors. Ouachita Design Company does not directly store your full payment card information.
How Your Information Is Used
Your information may be used to process and fulfill orders, deliver digital products, ship physical products, respond to customer service requests, communicate about your order, provide updates, prevent fraud, improve the website, and comply with legal or business requirements.
For digital products, your order information may be used to help provide access to your purchased files, including PDF delivery and Google Drive links when applicable.
For physical products, your information may be used to create, package, ship, or fulfill your order.
Digital Product Delivery
Digital products may be delivered through a PDF file containing a Google Drive link. If you contact Ouachita Design Company for help accessing a digital file, your order information may be used to verify your purchase and assist with the download.
Please do not share private order information or download links with others.
Physical Products and Print-On- Demand Partners
Some physical products may be handmade by Ouachita Design Company, while others may be fulfilled by a third-party print-on-demand production partner.
When necessary to complete your order, information such as your name, shipping address, product details, and order information may be shared with production or shipping partners. This information is used only as needed to produce, fulfill, and deliver your order.
Contact Forms and Messages
If you submit a contact form, the information you provide may be used to respond to your question, help with an order, resolve a download issue, review a product concern, or communicate with you about your request.
Please avoid sending sensitive personal information through the contact form.
Email Communications
Ouachita Design Company may use your email address to communicate with you about your order, digital download, shipping, customer service request, or other shop-related issue.
If this website offers an email newsletter or marketing list in the future, you will only be added if you choose to sign up. You may unsubscribe from marketing emails at any time.
Cookies and Website Tracking
This website may use cookies or similar technologies to help the website function, improve the shopping experience, remember preferences, analyze website traffic, and support security or advertising features.
Third-party services used by the website, including Wix, payment processors, analytics tools, or advertising platforms, may also use cookies or similar tracking technologies.
You may be able to adjust cookie settings through your browser or device.
Third-Party Services
This website may use third-party services to operate the shop, process payments, fulfill orders, deliver digital files, analyze website traffic, or improve customer experience. These services may include website hosting, payment processing, shipping carriers, print-on-demand partners, Google Drive, analytics providers, or other business tools.
Ouachita Design Company is not responsible for the privacy practices of third-party websites or services. Please review the privacy policies of any third-party services you use or access.
How Your Information Is Shared
Ouachita Design Company does not sell your personal information.
Your information may be shared only when necessary to complete your order, provide customer support, process payment, fulfill shipping, deliver products, comply with legal obligations, prevent fraud, or operate the website.
Data Security
Reasonable steps are taken to protect customer information. However, no website, payment system, or online service can guarantee complete security. By using this website, you understand that information shared online carries some level of risk.
Data Retention
Order information, contact form messages, and customer service records may be kept as needed for business records, customer support, tax purposes, legal requirements, or order history.
Information is not kept longer than reasonably necessary for those purposes.
Children's Privacy
This website is not intended for children under the age of 13. Ouachita Design Company does not knowingly collect personal information from children. If you believe a child has provided personal information through this website, please contact me so the information can be reviewed and removed if necessary.
Your Choices
You may contact Ouachita Design Company to ask about your personal information, request corrections, or ask for certain information to be deleted when possible. Some information may need to be kept for order records, tax purposes, legal requirements, or fraud prevention.
Changes to This Privacy Policy
Ouachita Design Company may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of this website after changes are posted means you accept the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or how your information is used, please contact Ouachita Design Company through the contact form on this website.